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My journey with BEARS has been very good. They arrived on time, were very helpful and efficient. During the journey I was supported and given help and felt comfortable. - Guy's and St Thomas' Hospital The ladies have been very friendly and professional. They did an amazing job, thank you! - Guy's and St Thomas' Hospital Excellent crew on the journey back. I found Alice in particular very able and caring. Courteous and cautious, she has an amazing future ahead. - Guy's and St Thomas' Hospital As always, great service from BEARS – making us feel safe and the team are always so friendly! - Guy's and St Thomas' Hospital A great ambulance transport service. Fast, effective assistance and support. Always on time, polite and informative in their approach. Very good driving skills, very smooth. - Guy's and St Thomas' Hospital The service was excellent and the crew are a credit to your establishment. They were kind, patient and so helpful. My father said it was a wonderful journey. - St Bartholomew's Hospital A very pleasant journey. Alice was very helpful, kind and considerate. - St Bartholomew's Hospital Excellent service. No delays and my Dad was very happy! Very good journey back with the crew. Very friendly and efficient. - Guy's and St Thomas' Hospital Extremely efficient and caring crew, nothing was too much trouble and we enjoyed talking to them when they had time - Guy's and St Thomas' Hospital My Mother is 91 years old and does not travel well in her wheelchair. The driver was able to calm her down with his gentle driving and was very considerate. Very smooth travel, thank you! - Guy's and St Thomas' Hospital Had a smooth journey to and from Bristol. The transport team were highly professional. - Guy's and St Thomas' Hospital The staff are extremely friendly and very patient - Guy's and St Thomas' Hospital Great journey. Got to my appointment early and picked up swiftly. My son was very well looked after. - Guy's and St Thomas' Hospital Perfect communication. Brilliant and very polite! - Guy's and St Thomas' Hospital Very happy. Great company on my journey! - Guy's and St Thomas' Hospital Simply the best! - Guy's and St Thomas' Hospital BEARS are lovely, they have been superb! - Guy's and St Thomas' Hospital Excellent service! Staff were very friendly and helpful - Guy's and St Thomas' Hospital Service was brilliant and we were very well looked after - Guy's and St Thomas' Hospital Excellent throughout the whole experience. Courteous and well mannered. - Guy's and St Thomas' Hospital Very good people. Polite, calm, nice. They happily waited to take me back. - Guy's and St Thomas' Hospital Today’s team have been lovely throughout both journeys. They made me and the patient feel very comfortable. - Guy's and St Thomas' Hospital Very prompt. Good journey! - Guy's and St Thomas' Hospital No complaints – polite and kind to the patient - Guy's and St Thomas' Hospital The driver was most helpful and kind. I found the journey difficult as I felt sick but was made to feel better and more comfortable by the crew. - Guy's and St Thomas' Hospital Very good service. Clean and nice vehicle, very good driving! - Guy's and St Thomas' Hospital Amazing journey. Staff were absolutely wonderful, supportive and caring. - Guy's and St Thomas' Hospital I was treated with respect when I was picked up. The crew were very friendly and the ride was smooth. Thank you guys. - Guy's and St Thomas' Hospital The crew were very supportive, good team players and managed a potentially very dangerous situation - St Bartholomew's Hospital Mohammed is very attentive and kind. Good driving. Arrived on time for my appointment and he waited for me afterwards. I thank him for his care. Friendly crew, lovely service. Attentive towards patients needs. - Royal London Excellent service, professional and efficient - St Bartholomew's Hospital Chat with crew member was lovely, although the long journey was tough on my bad back they put me at ease - St Bartholomew's Hospital Fast and efficient service - St Bartholomew's Hospital

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